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The latest reports from users having issues in Chicago come from postal codes 60607, 60602, 60608, 60622, 60632, 60610, 60612 and 60609.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 122,607 ratings
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Problems in the last 24 hours in Chicago, Illinois
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Chicago and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Chicago, Cook County, Illinois
The most recent Comcast Xfinity outage reports came from the following cities:Chicago, Cicero, La Grange, Oak Lawn, Park Ridge, Forest Park, Hickory Hills, Niles, Burbank, Lincolnwood, Franklin Park, Berwyn and Bridgeview.
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| City | Problem Type | Report Time |
|---|---|---|
 Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet | |
| Chicago | Internet |
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Community Discussion
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Comcast Xfinity Issues Reports Near Chicago, Illinois
Latest outage, problems and issue reports in Chicago and nearby locations:
- ✈️LA✈️ Las vegas ✈️01/25-02/02 (@RicoAtri) reported fromChicago, Illinois
@Xfinity The representative told me that idea qualify for him and that he will put my order through it is January 11, 2021 and I still have not received my X5 pods I paid my bill three times and still don’t have my extra pots I’ve called and spoke with numerous customer service agents
- littlepineedle (@littlepineedle) reported fromChicago, Illinois
.@Xfinity has got to have by far the WORST customer service ever.
- ✈️LA✈️ Las vegas ✈️01/25-02/02 (@RicoAtri) reported fromChicago, Illinois
@Xfinity So yeah I spoke with over five representatives on several times more than half of them hung up on me and never called back and like I said I still don’t have my X5 pods so you guys are pissing me off and I’m about to in my services with you guys so I have a claim number . 8208737
- Doreen ChicagoDivaOnADime (@ChiDivaOnADime) reported fromChicago, Illinois
@TMobile I’d agree. Hey Tmobile do you have any deals to buy out EIPs from @ATT my service is so bad that I have to pay a @Xfinity WiFi bill just to get service on my Att cell phone.
- ✈️LA✈️ Las vegas ✈️01/25-02/02 (@RicoAtri) reported fromChicago, Illinois
@Xfinity No I am not I received a call from you guys in early November the customer service agent offer me a package upgrade with free xfi podsI explain to the customer representative that if I could not get the free Xfi pods I did not want to upgrade my package to a higher cost
- Katrina (@TR1N1TY3) reported fromForest Park, Illinois
Whew! Grateful I am able to get a month of @SlingTele, with no contracts and the ability to cancel at anytime, so I can watch #WorldJuniors on @NHLNetwork! I don’t have to pay @Xfinity an additional $40, on top of what I already pay them, just to get one channel! #TeamUSA 🇺🇸
- the A TEAM (@ArriPatrice) reported fromChicago, Illinois
@Xfinity yall SUCK!! 2 OUTAGES in less than 24hours...WTF
- Mike (@Mike__Dhcf) reported fromChicago, Illinois
Wild thread but not surprising. Comcast is very overrated. I’m good with AT&T. Paying $60 a month for fiber internet. Hardly any issues.
- Grant Dixon (@GGrantDixon3) reported fromLa Grange Park, Illinois
The ultimate irony: called @comcast because internet dropping. Tech could not send me instructions on how to replace modem because HER @comcast was too slow!
- marc schcher (@secondbaseman) reported fromChicago, Illinois
@comcastcares Is there an outage in Chicago? I have no tv or internet #comcast
- Tam! (@alexdross) reported fromChicago, Illinois
there is NO REASON for @Xfinity to be so damn expensive. it would already be cancelled if my husband didn’t insist on this ****.
- ✶ ✶ ✶ ✶ (@FockenDavid) reported fromChicago, Illinois
@Xfinity thanks for not letting me watch the bears game, all because my tv provider doesn’t allow me to watch unless I’m at home. Which I can’t be right now. Horrible service.
- Lil Honest Abe (@kvngrimes) reported fromChicago, Illinois
I’m sitting here unable to work from home, a place I don’t have a choice to work from, because @comcastcares won’t wait until Friday for me to get paid. Also took me 3 hours to get a live person on the line, just to tell me “tough ****”.
- Chris Boren (@ChrisBoren) reported fromChicago, Illinois
@Raven1841 If you have AT&T fiber in your area (the real one at 1,000mbps up & down, not the glorified DSL at 100mbps), jump on it. I have been to the promised land and it is glorious.But **** @Comcast @Xfinity - my bill is going to be higher this month because of their unrealistic limits
- Legends Never Die (@RobertSallee) reported fromChicago, Illinois
Comcast just said it’s an outage...really?!
- Marla Saret (@MarlaSaret) reported fromChicago, Illinois
@HBOMaxHelp The issue was with Xfinity. I was able to access HBOMax through the app on my Samsung TV and watched the movie no problem.
- 🦋乃尺丹れ刀ㄚ (@brandy15135663) reported fromChicago, Illinois
@AoCRG0990 @comcast hopefully they can fix it
- Mike (@hitaputt) reported fromLa Grange Park, Illinois
@SLGreenberg @madkenney I think you’re 100% right. I’m a 60 year Cub fan and am very excited about watching the Sox next year. I also need to call Comcast and cancel Marquee if possible.
- j 🌻 (@myDadsDogDame) reported fromChicago, Illinois
Can't watch any of the nba games cause comcast on madd *** ****.. hadda throw on above the rim..
- boog. (@BarackOBoogie) reported fromChicago, Illinois
You pay your bill with xfinity and the **** get worse.
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Trueblue_05 (@Bucs2105) reported
@DevilDogGamer @comcast jump on that ****.... that's your living bro
- Dominic Cerquetti (@binary1230) reported
@Xfinity ongoing 4 DAY 50% packet loss outage, acknowledged by your automated system, your phone system refuses to allow me to connect me to a human, only endless looping through phone tree, this is insane. Need a phone number to reach a human, please reply with one.
- Sam (@futureDPOYBosa) reported
Wtf xfinity steam is bugging
- ⚡TrainerRem⚡ (@trainerrem) reported
To all my fellow content creators: My fam and I just hit the data limit on XFinity again, which has almost never happened until 2022. Can anyone recommend any options for new family services/maybe an independent service for me that can support high quality streaming?
- Ms.Vickie (@vickie_NJ) reported
@Matt98419514 @ohhappydani @comcast Who said I was using their service. Think before you speak
- Sarah Valentine (@sValentinePhoto) reported fromWest Palm Beach, Florida
@Xfinity your comcast portion for new tv connection is nowhere close to being acceptable! I’ve been on the phone with you for far too much to call yourself a service! You really need to catch up to the 21st century with just plain old tv and watching abc and being able to record
- Joshua Weatherman (@JoshuaWeatherm3) reported
@BrandonWhite95 @JusanHamilton We'll just have to agree to disagree. Trucks were rolling and there wasn't much debris. Just another bad judgement call from race control. Still a good race though. Excited for ARCA and Xfinity tomorrow.
- KRNG - BearPig (@BearPigCentral) reported
Xfinity tech guy is coming here tomorrow, we called again and apparently they said there’s a lose connection outside that they noticed, hopefully it’ll fix the irregular upload speeds
- Jo Millie (@JosephineMedia) reported
My xfinity service was some supposed to come with free peaco*ck premium, but why don’t I have access to it 🙃
- corgi (@corg_e) reported
@3nc12yp7 you used to be able to just call Comcast’s employee help line, say you were a service worker, and ask for info on literally any customer
