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The latest reports from users having issues in Surfside come from postal codes 33154.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 124,074 ratings
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Problems in the last 24 hours in Surfside, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Surfside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Surfside, Miami-Dade County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Hialeah, Miami, Hollywood, Miramar, Surfside, Sunny Isles Beach, Miami Beach, Miami Gardens, Opa-locka and Pembroke Pines.
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| City | Problem Type | Report Time |
|---|---|---|
 Hialeah | Internet | |
| Miami | Internet | |
| Miami | Wi-fi | |
| Miami | Internet | |
| Miami | Internet | |
| Miami | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Surfside, Florida
Latest outage, problems and issue reports in Surfside and nearby locations:
- jorge bonet (@soyjorge) reported fromHialeah, Florida
@comcastcares So if you can use a roku why cant you use a flex??, it doesnt make any sense I'm sure you people had plenty of board meetings about this but you made the wrong decision. You cant exclude customers that pay more from an offer. Looks horrible.
- Pimpi Castro (@pimpicastro) reported fromMiami, Florida
@DMcintyreGirl @vipinkalra2000 @comcastcares Same in Miami, FL.internet in Brickell is DOWN.
- Otmara Chiong (@ochiong06) reported fromMiami, Florida
@comcast who ever is experiencing these high cable prices please know that this company is abroad and their customer service is in the Philippines! American company with poor customer service. Shame on you!!!!’ @comcast
- Otmara Chiong (@ochiong06) reported fromMiami, Florida
@comcast my elderly mother spends most of her days at home with basic cable and they are charging our elders high cable prices while paying cheap labor to customer service in the Philippines. Who else feels like they are being ripped off by Comcast????
- Carlos Granados (@HastAbajoCfo305) reported fromCountry Club, Florida
Yo every year is the same thing with @DIRECTV and @ATT I should have left to Comcast last year. Whats the best way to cut ties with Direct TV? What streaming service should I go with? Apple TV? Disney? Roku?
- _/ Majorasmau5 \_ (@MattLoz09) reported fromHollywood Beach Gardens, Florida
lol so after all of that I figured out the problem for real this time... the @Xfinity app decided to pause all connectivity to my computer. Even though I never went on it at all today.
- Danielle Rodriguez (@DaniBreezy23) reported fromAventura, Florida
xfinity ******* sucks omg
- BIG ***** (@KSTAXXXXXXX) reported fromMiami, Florida
who got an xfinity login i can use for class 🥺
- Otmara Chiong (@ochiong06) reported fromMiami, Florida
@comcast this is a USA company that charges incredibly high prices while having their customer service in the Philippines. I have spend 45 minutes on a phone call going around in circles with an employee that didn’t know how to read the bill. Shame on you COMCAST.
- Bill Scott (@BillMiami) reported fromCoral Gables, Florida
Still have two totally worthless Comcast Wi-Fi boxes that will not connect to the Comcast router. Have no idea what to do but don’t want to spend a lot of time trying to repair Comcast’s problem. #ComcastSucks @comcastcares @comcast
- Roy Bellamy (@roybelly) reported fromMiramar, Florida
I can do without seeing this comcast mobile commercial or listening to this awful terrible no good "go your own way" cover
- FLYYGUYY (@GETMONEY3X) reported fromMiramar, Florida
@comcast 10 yrs + customer and every-time I call you guys to try to at least get a good deal you guys can never compensate me ! Looks like you guys are going to loose a very reliable customer !
- S15 Costuming (@S15Costuming) reported fromMiami, Florida
@HMKilla @comcast Dude, Comcast is **** when it comes to uploads. I fought with them for three months before I switched over to ATT
- Jason Silva (@JasonSilva) reported fromNorth Miami Beach, Florida
@comcastcares guys I need some help. I’m trying to upgrade the broadband internet plan at our apartment. Tried doing it online but got an error saying to call. Might you just give me a number for a specialist who can assist me?
- Yasser Ponce, PA (@yasser_ponce) reported fromMiami, Florida
.@Xfinity For unreliable customer service and complete inability to follow up (or track their own flow of work.) horrible service and predatory sales tactics. Oh.... also, incompetent agents.
- Robert W Kuypers (@RobertWKuypers) reported fromPembroke Pines, Florida
@Xfinity your customer service is a joke
- Imara GomezVelasquez (@Imalee31) reported fromPembroke Pines, Florida
@ScratchyPDX @ceodonovan 25MB is enough? Are you serious or being sarcastic? I pay $145 for 200mb and my service is always “ under maintenance” Has nothing to do with the amount of streaming, gaming etc... plain and simple @Xfinity is horrible.
- Bill Scott (@BillMiami) reported fromCoral Gables, Florida
Hey Comcast why are CNN and MSNBC currently unavailable? @comcast @comcastcares Your service is way too expensive to have to deal with this.
- Otmara Chiong (@ochiong06) reported fromMiami, Florida
@comcast who ever is experiencing these high cable prices please know that this company is aboard and their customer service is in the Philippines! American company with poor customer service. Shame on you!!!!’
- Alice (@alicein606) reported fromDania Beach, Florida
@comcastcares Hi. I just moved to a new place. How do I transfer the service?
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Shadoe Haze (@EpicMCHaze) reported
@XfinitySupport Nope. Every time I wastw my time/breath/life trying to get help from xfinity, You keep me ******* for 45min-an hr, only to conclude w/ "unfortunately you have a prepaid account & this is not that dept" even when I ask in advance.Fix your **** or I'll just keep posting about it.
- Scott Saftler (@Ratman823) reported
@barstoolsports Good for ND. Squeeze Comcast for every penny they can. Of course, Comcast customers (of which I have never been one) might not like it, but there are better and cheaper alternatives out there
- Blue yourself (@mystifiedbiu) reported
I just canceled my @xfinity subscription due to the outrageous pricing, all the extra taxes and fees,lousy customer service and it’s almost as much as my car payment! If everybody started canceling their subscriptions until they lower their prices, watch how fast that happens!
- (veov) (@gq1738) reported
Dear @Xfinity your internet sucks it crashes everyday damn day
- Daniel French (@Magick205) reported
@LiSur And of course, all the Apple fans are going to go "BLASPHEMY!" I've never used anything Apple. Always seems overhyped. Just not responsive (like Comcast) or just too many hoops to go thru to get where you want?
- Tim Jenkins (@jnkns1) reported
@AwesemoDFS I emailed support over an hour ago provided screenshots and the nascar opto still isn’t fixed. They have trucks and xfinity drivers mixed into the same pool. The xfinity drivers all have 0 projections and it’s a complete mess. Missed out on gpps cause it’s not fixed
- npcwill (@npcwill283) reported
@Xfinity So lets be clear . For three months I got 10 mb down and 1mb up . I canceled my service returned all equipment and left with a 0 balance ! Why am I being billed 147$ from a credit collection agency ? ref 45736585
- Salyer (@nsanelyslippery) reported
@Xfinity your call service SUCKS. I’m literally trying to cancel my plan and get your people over the phone to even find my account but somehow I’m able to be charged 200 every month. Can one of you DM me or something
- Chris Schaller (@ChrisSchaller1) reported
@howardeskin @SportsRadioWIP Yes bringing in money for local business resets, bars, restaurants and financially helping the city by building on Market East instead of funneling money into Comcast is such a terrible idea Howard you’re so right
- Shadoe Haze (@EpicMCHaze) reported
@XfinitySupport 1:30pm yest-MIDNIGHT last night @Xfinity went out in NE Lou AGAIN. 7 1/2 HOURS of my 8 hr online flash Sale I couldn't take orders, receive email, or get on the internet AT ALL. Will the Xfinity Prepaid customers credit for down time? NOPE. WE NEVER DO. THIEVES!
