July 31, 2024
22 Comments
by Chuck
Capital One often sends out a pop-up within the online login to their business cards:
Action required
In order to avoid account restriction or closure, please call 1-888-249-3773 by August 13, 2024 to provide important business information.
We may need to obtain information about your business executives and owners. If you have already called and resolved this issue, please disregard this notice.
I was reminded about this today from a ToP post, and actually just have this now myself on my new Spark business card. I recall the same thing happening to me with a prior Capital One business card a couple of years back.
When I called in, they simply asked me some more information about the business and cleared up the issue. They mentioned something about an address and whatnot. For me it was just a 5 minute phone call.
And so this post is to put out the information for posterity not to get concerned over such a message. Interestingly, even after I called in the message still persists. I just ignore it, as per the pop-up: “If you have already called and resolved this issue, please disregard this notice.”
This is what I see in my login:
You may also like
Best Buy Credit Card Rewards Can Now Be Redeemed For Best Buy Gift Cards
SoFi Launches Two Invite Only Credit Cards (Everyday Cash Rewards and Essential Card)
[YMMV] American Express Delta Offers – Up To 110,000 Miles No Lifetime Language
American Express Launches ‘AmEx Offers’ Exclusive To New Cardmembers
Subscribe
22 Comments
newest
oldest most voted
Prologer(@guest_1890502)
August 9, 2024 10:54
#1890502
Had the same message. Called them and after validating a few basic info, I was done in 5 minutes.
The reason stated by the agent was that they couldn’t verify my business is registered with the secretary of state. After confirming that I’m a sole-prop, they agreed that such registration is not needed.
Reply
Al(@guest_1886485)
August 1, 2024 21:54
#1886485
Wow this would scare the jujus out of my P2 lol
what if you don’t log in often? I’m sure they can track how often their users log in/on? I hope before closing/restricting they’d mail out a similar notice?
Better to cash out my spark milles?
Reply
Burgers?(@guest_1885698)
July 31, 2024 23:49
#1885698
Dear Chase, please do not copy this. When I charge $400.00 to my Ink at Staples it’s for my business, I swear. That’s all you need to know.
7
Reply
Karl(@guest_1885752)
August 1, 2024 01:27
#1885752
Burgers?
Churning is a business. No reason they need all the details; you have to guard your proprietary business model.
4
Reply
yvrite(@guest_1885654)
July 31, 2024 22:35
#1885654
People. If you get a weird popup like that, go look up the number on your card and call in that way. Better safe than sorry.
5
Reply
Rick(@guest_1885639)
July 31, 2024 22:26
#1885639
Can’t spell Capital One without Capone
5
Reply
Al(@guest_1886483)
August 1, 2024 21:52
#1886483
Rick
lmao so good.
Reply
Prepare to see that message over and over again all the way till 8/13 Chuck 🤣
1
Reply
Pete(@guest_1885586)
July 31, 2024 20:46
#1885586
Crapital one has the absolute worst customer service and an extremely outdated and cumbersome website and app. I will never open a Crapital one credit card no matter how lucrative the offer.
5
Reply
Ren(@guest_1885979)
August 1, 2024 11:10
#1885979
Pete
Really? I guess everyone has a bad experience with a company sometimes. If you Google any major company and add the word “sucks” after it and you can find many negative reviews on every company.
Reply
Charles Mann(@guest_1885982)
August 1, 2024 11:17
#1885982
Pete
Agreed, even though most major banks always have that clueless off-shore Cust Serv Rep that wastes your time and energy with bogus info, Capone is bottom of the barrel.
Reply
Billy Bob(@guest_1885524)
July 31, 2024 19:18
#1885524
If it’s not my wife or my mom, I don’t answer the phone.
3
Reply
stee(@guest_1885676)
July 31, 2024 23:05
#1885676
Billy Bob
My momma passed a few years ago; if she calls, please say hi from me and give her my new #.
5
Reply
Not Sam(@guest_1885516)
July 31, 2024 19:03
#1885516
I got a similar email a while back about my personal cards. I just called in and answered a few questions regarding income and some other stuff.
1
Reply
Greg(@guest_1885505)
July 31, 2024 18:49
#1885505
It is crazy to me that in this day and age a bank would call you about ANYTHING. That is how the scammers get you.
8
Reply
